This Privacy Policy describes how DuraNova collects, stores, protects, and uses user data. We are committed to ensuring compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website or services, you consent to the practices described in this policy.
Collection and Storage of User Data
We collect and store user data for various purposes:
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Personal Information: When you create an account, subscribe to our newsletter, make a purchase, or Contact Us, we may collect personal information such as your name, email address, phone number, and billing address.
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Usage Information: We may collect information about how you interact with our website and services, including device information, IP address, browser type, referring URLs, pages visited, and timestamps.
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Cookies and Tracking Technologies: We use cookies and similar tracking technologies, such as pixels and tags, to improve your browsing experience, analyze our website traffic, and deliver personalized content. You can manage or disable cookies through your browser settings.
We retain user data indefinitely unless you request deletion or according to the applicable legal obligations.
Use of User Data
DuraNova may use user data for the following purposes:
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Providing Services: We use user data to fulfill requests, process transactions, communicate with users, and provide customer support.
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Analytics: We analyze user data to improve our website, services, and marketing efforts. We utilize Google Analytics to collect traffic data and generate insights.
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Personalization: With user consent, we may use your data to customize your experience, provide tailored content, and recommend products or services based on your preferences.
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Compliance and Legal Obligations: We collect and process user data to comply with applicable laws, regulations, and legitimate business interests.
Compliance with Data Protection Regulations
DuraNova adheres to the highest standards of data protection and ensures compliance with international regulations, including GDPR and CCPA. We strive to uphold users’ rights regarding their data, including:
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Access: You have the right to request access to the personal information we hold about you.
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Correction: If you believe any personal information we hold about you is incorrect or incomplete, you may request us to correct or update it.
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Deletion: You can request the deletion of your personal information from our systems unless we are required to retain it for legal or legitimate business purposes.
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Objection to Processing: You may object to the processing of your personal information for certain purposes, such as direct marketing.
Data Security
We implement appropriate security measures to protect user data from unauthorized access, disclosure, alteration, or destruction. Our measures include:
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Secure Data Transmission: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
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Internal Access Control: Access to user data is restricted to authorized personnel who require it for legitimate business purposes.
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Regular Auditing and Testing: We conduct regular security audits and vulnerability assessments to identify and address any potential risks.
While we take all reasonable measures to protect user data, please note that no method of transmission or storage is completely secure.
Third-Party Sharing
DuraNova respects your privacy, and we do not sell, rent, trade, or otherwise disclose your personal information to third parties without your consent, except for the following lawful purposes:
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Service Providers: We may engage trusted third-party service providers who assist us in delivering our services or operating our website. These providers have committed to the same level of data protection as outlined in this policy.
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Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or court orders.
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Business Transfers: In the event of a merger, acquisition, or transfer of assets, user data will be transferred in accordance with relevant data protection regulations.
Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information to us, please contact us, and we will take necessary steps to delete such information from our systems.
Contact Us
If you have any questions, concerns, or requests regarding our privacy practices or the protection of your personal information, please contact our Privacy Officer at [email protected].
At DuraNova, we are committed to protecting your privacy and handling your data responsibly. We may update this policy from time to time, posting the latest version on our website. By continuing to use our website or services, you acknowledge and agree to any changes in this policy.